Privacy

Privacy statement

In short: we only use your details to make, deliver and invoice your order. We don't sell them and we don't use them for advertising.

Last updated: [DATUM]

1Who we are

T-Point Print is the controller of your personal data. This means we decide what happens to your data, and you can come to us with any questions.

  • T-Point Print, [RECHTSVORM EN NAAM EIGENAAR]
  • [VESTIGINGSADRES]
  • Chamber of Commerce [KVK-NUMMER]
  • Email: info@t-pointprint.nl, phone: 06 42459353

We are a small business and don't have a data protection officer. You can come to us directly with any privacy question.

2What data we use and why

We only use data you give us yourself. For each purpose below you can see which data, on what legal basis and how long we keep it.

Carrying out your job or order

Data
Name, email address, phone number, delivery address, your print files and what we agreed about your job
Legal basis
Necessary to perform our agreement with you
Kept for
Print files up to [TERMIJN, BIJV. 3 MAANDEN] after delivery, so you can easily reorder. Other data up to [TERMIJN, BIJV. 2 JAAR] after your last order

Answering your question or quote request

Data
Name, contact details and what you ask or send us (by phone, WhatsApp or email)
Legal basis
Necessary to prepare a quote at your request, or our legitimate interest in answering your question
Kept for
Up to [TERMIJN, BIJV. 1 JAAR] after our last contact, if it doesn't lead to an order

Payments and our accounts

Data
Name, address, order, amount, payment method and, for businesses, company name and VAT number
Legal basis
Legal obligation (tax record-keeping)
Kept for
7 years, as required by law

We don't use your data for advertising or newsletters, and we never sell it.

Only send us files containing other people's personal data, such as photos or address lists, if you have their permission. We only look at your file to print it properly.

3Do you have to give us your data?

You are not obliged to give us any data. But without your name, contact details and (for delivery) your address, we can't carry out your job or deliver your order. Once you buy something, we are legally required to record the details needed for our accounts.

4Who we share your data with

We only share your data when needed for the purposes above:

  • PostNL or another carrier, when we post your order: your name and address.
  • Stripe, our payment provider for online orders. Stripe processes your payment on a secure checkout page; we never see your bank or card details.
  • [E-MAILPROVIDER], where our email and your files are stored.
  • Cloudflare, which hosts this website.
  • WhatsApp (Meta), only if you contact us via WhatsApp yourself.
  • Our accountant [INDIEN VAN TOEPASSING] and the Dutch tax authorities, for our accounts.

We make agreements (a data processing agreement) with parties that process data for us, so they handle your data with care. We never sell your data to others.

5Data outside the European Union

Some of the services above, such as Stripe, Cloudflare and WhatsApp, are American companies. Your data may therefore also be processed outside the European Union. This only happens with the safeguards the GDPR requires, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

6Cookies and this website

This website doesn't place tracking or advertising cookies, and we don't keep visitor statistics with an external tool. That's why we don't ask for cookie consent.

  • Cloudflare, our host, technically processes your IP address to keep the website secure and fast.
  • The fonts on this site are loaded from Google Fonts, which means Google sees your IP address. [CHECKEN: LETTERTYPES EVENTUEEL ZELF HOSTEN, DAN KAN DIT PUNT WEG.]
  • If you click a WhatsApp button, you go to WhatsApp; from then on WhatsApp's privacy policy applies.

7How we protect your data

We take appropriate measures to protect your data and files. They are kept on secure systems with strong passwords and two-step verification, and only we can access them. This website uses a secure connection (https). If something does go wrong with your data, we report it as the law requires.

8Your rights

You have the following rights over your own data:

  • Access: find out what data we hold about you.
  • Rectification: have incorrect data corrected.
  • Erasure: have your data deleted.
  • Restriction: have us temporarily stop using your data.
  • Portability: receive a copy of your data to pass on to someone else.
  • Objection: object to use based on our legitimate interest.
  • Withdrawing consent: if we do something based on your consent, you can always withdraw it.

Send your request to info@t-pointprint.nl. We'll respond within one month. Sometimes we may ask you to show that the data really is yours. Data we are legally required to keep, such as invoices, can't be deleted earlier.

9Automated decisions

We don't make decisions about you by computer alone, and we don't profile you. A person always looks at your job.

10Questions or complaints

Have a question about your privacy, or unhappy about something? Get in touch and we'll sort it out together.

You always have the right to file a complaint with the Dutch Data Protection Authority, the privacy regulator in the Netherlands (autoriteitpersoonsgegevens.nl).

11Changes

We update this statement when something changes, for example when we start using a new service. The date at the top shows when it was last updated.

This is a translation. If the Dutch and English versions differ, the Dutch version applies.